Privacy Policy
INTRODUCTION
We at Niyara Capital Solutions Pvt Ltd are committed to protecting your privacy. Mentioned below is the Privacy Policy of Niyara Capital Solutions Pvt Ltd operating under the brand name Niyara Capital (hereinafter referred to as “Niyara Capital”, “Company”, “We”, “Our”, “Us”). The applicability of this Privacy Policy (hereinafter referred to as “Policy”) is limited to this www.niyaracap.com and shall not be construed as an Agreement between You (“You”, “Your” refers to you as an individual who shall be dealing with Niyara Capital and its authorized Partners/ Affiliates) and the Company.
This Policy is to familiarize you with the manner in which Niyara Capital collects, uses and disclosed your information collected through our Website. We reserve the right to change, modify, add or remove certain parts of this Policy at any time. Any updates to this Policy become effective when posted on the Website. If We make any material changes, We will notify you by email or by providing the revised Policy on the Website.
Your continued use of our services following the update means that you accept Our updated Policy and you shall be bound by the modified Policy as on the date and time of browsing. You are therefore advised to periodically visit this page to review the current Policy to which you are bound. All terms not defined in this document shall have the meanings ascribed to them in the Terms of Use or any other such agreement entered into between Niyara Capital and you.
By accessing the Website, you acknowledge and consent to the collection, processing, storage of your data for the limited purposes as described in this Policy. This Privacy Policy does not supersede or replace any other consents which you may have previously or separately provided to us in respect of your Personal Data and your consent to this Privacy Policy is in addition to any other rights which any of the Companies may have at law to collect, use or disclose the Personal Data.
This Privacy Policy and your use of this website shall be governed in all respects by the laws of India.
This Privacy Policy seeks to help you understand:
- The type of personal or sensitive personal data or information collected by Us;
- The purpose of collection of personal information, the manner of collection, storage and use of such information;
- The parties to whom such personal information is disclosed; and
- The security practices and procedures and management of personal information adopted by Us to protect your personal information collected by Us.
COLLECTION OF INFORMATION
What information is collected by Us?
- Personal Information- The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 defines “Personal Information” as any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person.
For the purpose of this Policy, the term “Personal Information” shall mean any document/information you provide to the Company and shall include, without limitation your name, phone number, your address, your date of birth, your e-mail address, your gender, your occupation, your financial information such as bank account, bank account statement or credit card or debit card or other payment details, your permanent account number, aadhaar number, your other identity proof document number, your address proof document number, your salary slip, details of your income tax returns, your tax deducted at source statement, your credit information report, your details from databases, your social media activity, your login ID and password and similar other information.
- Non-personal Information-For the purpose of this Policy, the term “Non-Personal Information” shall mean information that does not specifically identify an individual but includes information from you, such as the type of internet browser you use, mobile device you use, your computer or your mobile device’s unique device ID, the URL of the previous website you visited, your computer’s operating system, your Internet Service Provider (ISP) and your Internet Protocol (IP) address. We may also collect Non-Personal Information that you may voluntarily provide.
- How do We collect the information?
- At the time of Registration- We may collect information from you when you register on Our Website, when you create or update your profile on the Website, when you carry out transactions on the Website, when you use the features on the Website and when you participate in surveys conducted by Us on the Website.
- Cookies- We may use cookies to monitor the Website usage including, without limitation, to provide useful features to simplify your experience when you return to the Website, like remembering your login ID and certain Personal Information and to deliver relevant content based on your preferences, usage patterns and location.
You may use the Website without providing Us any Personal Information about you. However, in case you choose to do so, you may not be able to access certain services of the Website.
USE OF COLLECTED INFORMATION
We receive and maintain this information on your behalf in order to provide our Services, and we do not use such information for any other purpose except as set out herein, or as directed by you, or as otherwise required or permitted by applicable law.
We use your information for the following purposes:
- Enabling You to use the Website;
- Improving Your experience of navigating through the Website, connecting You with potential lenders and carrying out transactions on the Website;
- Responding to Your queries and carrying out the transactions You have requested for;
- Providing You with information about services available on the Website;
- Resolving any glitches on the Website including addressing any technical problems;
- Enforcing the Company’s rights and/or that of the potential lenders in case You are a Borrower (as defined in the https://niyaracap.com/terms-conditions/); and
- Improving the services and content on the Website.
We may also use Your Personal and Non-Personal Information for internal business purposes, such as research, data analysis, enhancing and improving existing services, developing new features and in identifying usage trends. This information helps Us to constantly improve, personalize and customize the services it provides to You.
DATA SHARING
We may share Your information with the following:
1.Service Providers:
We may disclose Your information to companies that provide services for or on behalf of the Company. There may be certain third parties that source customers to the Company and directly interact with the customers before introducing them to the Company and such third parties may separately collect information from you which may or may not be shared with the Company. By using the Website and our Services you authorize us to exchange, share, part with all information related to your details and transaction history to such service providers / credit bureaus / agencies and / or for participation in any telecommunication or electronic clearing network as may be required by applicable law, customary practice, credit reporting, statistical analysis and credit scoring, verification or risk management and you shall not hold us liable for use or disclosure of this information.
2.Group Companies:
We may share collected personal information with group companies/ subsidiaries / affiliates with your consent whose products and services we believe you may find of interest. We will not share your personal information with any third parties for the third parties’ marketing purposes, without your consent.
3.Statutory and other Disclosures:
There may be instances when we disclose your information to other parties (including Government/ Regulatory Bodies or Agencies):
- For the purposes of verification of identity or for prevention, detection, investigation including cyber incidents, prosecution and punishment of offences;
- To comply with the law or respond to compulsory legal process or when we believe release is appropriate to comply with applicable law, enforceable governmental request, enforce our Policies and Terms of Service (including investigation of potential violations), detect, prevent, or otherwise address fraud, security or technical issues or protect/ enforce ours or other’s rights, property, or safety as permitted by law;
- To protect the rights, property, or safety of the Company, or any of the Company’s respective affiliates, business partners, or customers or employees. However, this does not include use of Your information (including sensitive data or information) for any commercial purposes which is inconsistent with any of the practices described in this Policy;
- To verify or enforce compliance with the policies governing the Services;
- To investigate, prevent, or take other action regarding illegal activity, suspected fraud, or other wrongdoing.
By using Our Services, You agree and consent to Our collection, storage, processing and sharing of information (including sensitive personal data or information) about You or Your use of Services with third parties or service providers identified above. When We share, process Your information (including sensitive personal data or information), We will ensure that it is shared or processed in compliance with applicable laws.
4.Third Parties:
We may engage third parties like the document collection agents, recovery agents, service centres, collection agents, in order to provide various services to Us. If any such third party must have access to your Personal Information in order to perform its services, We will require that third party ensures confidentiality and disclosure restrictions outlined in this Policy.
It is clarified that any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as sensitive personal data or information for the purposes of this Policy.
If You do not agree to each and all of these terms and conditions, please do not use the Website or avail Services from Us. You may at any time while availing the Services withdraw your consent by contacting us as described in the “Contact Us” section. However, in the event of withdrawal of consent hereunder in case of loan/credit facilities, we may be forced to recall Your loan/credit facilities or not grant you loan facility/provide Services as access to such personal information is the basis for grant and continuation of such loan/credit facility.
CHANGING YOUR PERSONAL INFORMATION
You can access the personal information you have provided to Us by logging into Your account. You can reach out to us at customercare@niyaracap.com to update your password, email, address, phone number or bank account information at any time.
DATA STORAGE
The Company shall store and maintain your Personal Information as long as it is required for processing your request and as permitted by law in this regard. In the event, we are not in a position to process the Personal Information submitted by you in furtherance to the Services, the same shall be deleted immediately, unless is required by us to do so under law and/or as may be required for any internal or external audit purposes.
The Company is committed to comply with applicable laws to ensure all measures for storing that data are maintained are taken thereby making the data so received ‘Safe and Secure’ as prescribed by law.
The Company has necessary mechanism and tools in place to ensure all the data that are collected and stored are deleted as soon as the purpose as described in this Policy is completed, unless it is mandated by law to be maintained by the Company.
Any data destroyed shall be disposed of in a manner that protects the privacy of the Personal Information received by us from the user in an appropriate manner as per the industry standard practices and norms.
DATA PROTECTION
- We have taken adequate measures to protect the security of Your Personal Information and to ensure that Your choices for its intended use are honoured. We take adequate precautions to protect Your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
- We assure You that Your information is safe and secure. We use industry standards, and physical, technical and administrative security measures to keep Your Personal Information confidential and secure and We shall not share your Personal Information with third parties, except as otherwise provided in this Policy.
- At Niyara Capital, data is stored in password-controlled servers with limited access to employees and other personnel or consultants on a need-to-know basis.
- Access to Your online account on the Website is password protected and this helps to secure Your account information. You are solely responsible for maintaining the confidentiality of that password. To ensure safety of Your Personal Information, you are advised against sharing Your user name and password with anyone.
USE OF COOKIES
Cookies are data files that are placed on your computer or mobile device when you first visit a website or page. They contain information created by a web server, such as IP address, operating system, referring URL that can be stored on a user’s hard disk for use during a session or for future use. Our cookies are session cookies which are only stored temporarily and are deleted from the user’s device when the browser is closed and cache is cleared.
You are requested to note that certain information and/or data may be automatically collected through the standard operation of the Company or through the use of ‘cookies’.
These Cookies themselves do not personally identify you, but they do identify your computer. You can erase or block this information by changing the settings on your computer. If you do erase or block this information you may not be able to utilise some features of the application.
MINOR’S PRIVACY
We do not knowingly collect personal information from minor children. If we learn that we have collected personal information from a child who is in the minor category, we will delete that information from our database unless we have authorisation from the guardian of such minor.
DISCLOSURE
We will not rent or sell personal data to any individual or entity. We will not disclose your personal data to third parties, except as required in the course of providing our services or for purposes as described above.
Other than to partners and affiliated organizations, We disclose personal data only in response to a subpoena, Court order or other Governmental request or when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Niyara Capital, third parties or the public at large.
MODIFICATION OR CHANGES IN THE POLICY
The Company reserves the right to change this policy at any time. If the Company decides to change this policy, such changes will be intimated to you as soon as possible.
Any such change of policy may be effective from the date announced by the Company. We encourage you to regularly check this notice on our website for updates.
GRIEVANCE REDRESSAL
As per the provisions of the Information Technology Act, 2000 and Rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Name: Swapnil.devare@niyaracap.comAddress: 101B, Town Centre II, Andheri Kurla Rd Marol, Mumbai 400059
Email: swapnil.devare@niyaracap.comTelephone: +91 99204 94083
CONTACT US
In the event of any query, clarification or grievance regarding this Policy, kindly reach out to us at rp@niyaracap.com.
STATEMENT OF CONSENT
I hereby confirm that I have read and fully understand the ‘terms of use’ of my Personal Information. I hereby give my consent to you to the collect, process, store, share and purge the information in line with the ‘terms of use’ of the Privacy Policy. I also agree that the Application / Website may disclose such of my Personal Information as may be set out above and in the Privacy Policy.